The Operation Zero App is designed to protect ECGs revenue against consumption abuse. Thisinvolves finding customers involved in electricity theft and billing them for their entire dues ordisconnecting their service if they do not pay.About 4 out of every 10 customers face consumption issues, such as illegal connections, faultymeters, or burnt meters. These issues significantly reduce ECGs revenue, which is vital forcovering operational costs and payments to our suppliers, including upstream power suppliersand independent power producers.The inability to secure this revenue can lead to difficulties in paying these suppliers, which, inturn, results in frequent power outages. The Operation Zero App is strategically developed toconfront these issues head-on with the ultimate goal of putting an end to Dumsor.
ECG Operation Zero
